Delivery Information

PLEASE NOTE :  Heritage Abrasives Ltd will endeavour to meet any delivery, or collection, date quoted but dates are given and intended as an estimate only and if there are any circumstances whatsoever which prevent or delay delivery, Heritage Abrasives Ltd shall not be bound to supply or make delivery of any goods ordered nor shall it be liable for any damage or consequential loss or in any other way for failure to supply or delay in delivery when so prevented or delayed.

All goods must be inspected immediately on arrival, or collection.   Under no circumstances shall Heritage Abrasives Ltd be liable for damage to or from a consignment unless Heritage Abrasives Ltd is notified within fourteen days of receipt of the goods or in the case of non-delivery unless notice is given within eight days of the due date of arrival.

Please carefully check all details provided when placing your order  -  We cannot accept responsibility for delivery failure if you provide an incorrect address and post code or incorrect contact information.

Click here for CHRISTMAS SHUTDOWN / DESPATCH DATES

UK Delivery (Mainland Only)

Small / Medium parcels are sent via Royal Mail.

- Small parcel dimensions are less than 45cm length x 35cm width x 16cm depth with weight of less than 1kg

- Medium parcel dimensions are less than 61cm length x 46cm width x 46cm depth with weight of less than 2kg

Larger consignments are sent via courier – DPD

Orders below £150.00 for delivery within Mainland UK are subject to a delivery charge

Orders over £150.00 for delivery within Mainland UK are carriage paid

UK Delivery (Mainland) Times & Rates

Please note that we cannot be held responsible for an item once it has been despatched.   Additionally we cannot guarantee delivery times, as this is out of our hands once we have sent your items.

Two - Three Working Days – Royal Mail 48 Hour Service

£3.95 plus VAT (small parcels up to 1kg)

£6.50 plus VAT (medium parcels up to 2kg)

Next Working Day – DPD Next Working Day Service* (does not include weekends)

£12.50 plus VAT (parcels up to 30kg)

* For delivery the next working day after date of despatch.

(Note : this may not be the date when you place your order, some items are not ex-stock and have a manufacturing time  - your order will be despatched via 24hr courier service as soon as all items are ready).

Collection

At the checkout, you can select the option to collect your goods in person (collection by buyer - not a courier).   If you select this option, you will be contacted via e.mail and asked to confirm if you wish to collect from our Birmingham Trade Counter or from our Sheffield Trade Counter.   Please note that some goods are manufactured in Birmingham and not all goods are available from stock - therefore collection is by prior arrangement only.    If you wish to collect from our Sheffield premises, please note that some goods may need to be transported between sites and you may need to allow extra time for this.

When your order is ready you will be notified by your selected collection point and you can arrange a collection date.

Birmingham Trade Counter:  Heritage Abrasives Ltd,  239 Heneage Street, Nechells, Birmingham B7 4LY

                                        Telephone: 0121 359 2161      E.Mail:  [email protected]

                    Trade Counter Opening Times:  Monday - Thursday 8.30a.m.- 2.00p.m.,  Friday 8.30a.m. - 11.30a.m.

Sheffield Trade Counter:  Heritage Abrasives Ltd, T/A Saunders Of Sheffield, 35 - 39 Trinity Street, S3 7AJ

                          Telephone : 0114 276 6733      E.Mail:  [email protected]

                           Trade Counter Opening Times:  Monday - Thursday 8.00a.m.- 2.00p.m.

                                  (Last collection 30 minutes before closing time)